Frequently asked questions

It’s simple. You sell your item for a confirmed price.

We understand data privacy is a genuine concern. We recommend that you do a factory reset before handing over the device.

For a small fee, we could also erase data on your phone and tablet, using internationally approved software (used by leading brands in the USA and Europe). The data erasure will be done in your presence and takes an average of 2 to 3 minutes. Once completed we will instantly send you a data wipe certificate as proof of data erasure.